Software for a water purifier service business
An RO business lives or dies on the AMC book. SevaSangam plans every quarterly visit, tracks which filter went into which house, and turns the visit into a GST invoice paid by UPI before the technician leaves.
14-day free trial · no credit card · your technicians work in their own language
The RO business runs on renewals, and renewals are what get lost
- A purifier needs service roughly every three months. Multiply that by 400 customers and the schedule stops fitting in anyone's head.
- The AMC you sold in March lapses in March — and the reminder is your customer calling a competitor.
- A technician swaps a membrane and a sediment filter. Which house got which, and when is it due again? Nobody wrote it down.
- Filters leave the store in a bag. Some go into machines, some go missing, and the difference only shows up in the stock count.
- You service Kent, Aquaguard, Pureit and three local brands, and the parts and prices are different for each.
- Half the AMC customers pay by cash at the door, so you find out what was collected when the technician gets back.
What you actually get
The AMC book that plans its own visits
Sell a one-year contract with four visits and the whole year lands on the calendar. Each visit is a real job with a technician and a date. Renewals surface before they lapse, not after — which is the difference between keeping a customer and starting a fresh sale.
Filter and membrane stock, consumed against the job
Sediment, carbon, RO membrane, UV lamp — each part is stock. When a technician uses one, it comes off the job and out of inventory in the same tap. You see what a service visit actually cost you in parts, and the store count stops drifting.
Per-customer service history across brands
Every visit to a house is on that customer's record: what was replaced, by whom, on what date. The next technician opens the job and knows the machine before he rings the bell — no matter which of your six brands it is.
GST invoice and UPI QR at the door
The technician finishes the visit and the invoice is ready with HSN codes and the right CGST/SGST. The customer scans the QR and the money goes straight to your bank account. No transaction fee, no waiting for the collection round.
Your own booking page for new installations
sevasangam.com/your-business lists your AMC plans and installation prices. Customers book from it, and the enquiry lands in your inbox as a real request. Share the link on your van, your card, or a sticker on every machine you install.
Technicians who work in their own language
Your field team gets jobs on their own phone in Hindi, Tamil, Telugu, Marathi or Bengali, with GPS check-in and photos on the job. You keep the office and the invoices in English if that is what you prefer.
What you are probably comparing this to
Straight answers, because the differences decide whether this is worth ₹299 a month to you.
A register and a set of reminders on your phone
Workable at fifty customers. At four hundred, with four visits each, you are tracking sixteen hundred appointments a year by memory — and the ones that slip are silent. You never find out about the AMC you failed to renew.
A billing app (Vyapar, Swipe and similar)
Good at making the bill, and often free. But they have no AMC book, no visit schedule, no per-customer machine history and no technician app — which is most of what an RO business actually needs.
US field-service platforms (Jobber, Housecall Pro)
Built for another market. Around $39/month, roughly ₹3,300, and they have no concept of GST, a UPI QR, or the quarterly AMC cycle that an Indian RO business is built on.
Questions RO service owners ask us
Can it handle multiple brands — Kent, Aquaguard, Pureit and local machines?
Yes. Your price book is yours to define, so each brand's filters, membranes and service rates are separate items at your own prices. The customer record stores which machine is in which house.
How do quarterly AMC visits get scheduled?
You set the contract and the number of visits, and the visits are planned across the year as real jobs. You assign a technician when the date comes near, and the renewal appears on your dashboard before the contract ends.
Can I see how much a service visit cost me in filters?
Yes. Parts consumed on a job come off inventory and attach to that job, so you can see the profit on a visit after parts. Most RO businesses have never had that number.
My technicians collect cash. Does that work?
Yes — record the payment as cash and it is on the job and in your day's collection. The UPI QR is there for customers who prefer it, and that money reaches your bank directly.
What does it cost?
Solo is ₹299/month for a one-person business, Team is ₹799/month for up to 10 technicians, and Pro is ₹1,999/month. Every plan starts with a 14-day free trial and no credit card.
I have years of AMC records on paper. Do I need to enter them all?
Only the contracts that are still running — those are what need renewing. Twenty minutes of typing covers most businesses. Expired history can stay in the register.
Start with the AMCs that renew this quarter
Add your live contracts, let the visits schedule themselves, and see next month's renewals before they lapse. Fourteen days, every feature, no credit card.
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